Institutional comunication and cultural marketing: Peculiarities in museum communication within the framework of public relations
Comunicare instituţională şi marketing cultural: cazul particular al comunicării muzeale în contextul relaţiilor publice
Universitatea de Vest “Vasile Goldiş” din Arad
Cultural management theoreticians believe that the main target of museum communication is gaining knowledge on specific messages by as large a number of people as possible. Museum public relation practice – intensified and upgraded at the same time with the revolution of the new communication technologies – is both science and art which analyse certain tendences (in attitude, taste and informal) of anticipating their consequences for implementing certain museum offer programs to appeal to the public.
As an institution with a decisive role in guarding cultural heritage and in outlining cultural identity – as it keeps the necessary instruments for this, the specialists and also the motivation through its own purposes – the museum in its dynamic, modern, enhanced shape must provide an attractive cultural product to the public, based on a anthropological approach to cultural fact.
Modern museum-ology is built upon the concept that museum is a story and modern museums stimulate to a high degree participative learning, generated by a productive dialogue.
Key words: public, cultural management, museum communication, public relation, cultural identity
Cuvinte cheie: public, management cultural, comunicare instituţională muzeală, relaţii publice, identitate culturală